Mission & Goals - Curacao Tour Operators Association

Our Mission and Goals

“CTOA’s motto is "Integrity in Curacao’s Tourism."

CTOA’s main objectives are to:

Represent Curacao’s licensed Tour Bus Operators where collective representation of interest is needed.
Educate and consult the local travel industry, government agencies, and the public about tours, vacation packages, and the tour operator business in general.
Strive for a high level of professionalism within the tour operator industry by implementing a control mechanism in accordance with international standards.
Develop a sustainable Tour Operator industry on the island in accordance with criteria designed for the development of sustainable tourism management.
Influence tourism legislation so that it ensures members are provided with a viable environment in which to do business where opportunity for growth is essential.
Keep members informed of the latest developments in the issues that affect the island’s Tour Operator Business.
Create commercial opportunities between buyers and sellers in the travel industry and act as a forum for cooperation between members.
Discourage unfair competition of non-licensed and/or sub-licensed operators and any new competition from abroad.
Maintain a good relationship with other Tourism associations on the island to achieve a united working environment.

CTOA wants to establish the highest standards in the industry. Among these is the principle of ethical conduct, which requires members to conduct business according to a set of professional standards and criteria. (available on request)

Members must represent all facts, conditions and requirements relating to tours and vacation packages truthfully and accurately.

Truth in Advertising requires that members advertise and quote prices which are totally deliverable; accurately identify their own facilities, accommodations and services; and communicate any substitutions promptly to the travel agent and/or their client.

Members must also demonstrate ethical and financial responsibility in their business conduct, and instill confidence in their financial stability, reliability and integrity.